Not known Details About etech
Not known Details About etech
Blog Article
Etech’s worldwide centers – Onshore, Nearshore, and Offshore, have the abilities to customise the answer that finest in shape your whole needs. With Etech’s international outreach, Etech is usually accessible to guidance your clients and deliver regular Outstanding ordeals.
A group of devoted leaders in the Make contact with center business who will be obsessed with producing a outstanding change for our
About us Etech provides following-generation BPO alternatives. a world minority-owned small business, Etech has produced and trademarked how to show your data into strategic insights. Leveraging the power of artificial furthermore human intelligence Etech boosts coaching and coaching to center on essential behaviors producing enhanced client encounters and shareholder value. Etech launched in 2003 with only four hundred workforce and one Speak to center in Nacogdoches, Texas.
Etech is surely an omnichannel buyer engagement solutions company for some of the planet’s leading and many revered brands. The encounter Etech has received throughout click here a wide array of organization verticals lets us to continuously provide Extraordinary, own shopper encounters.
find out more everyday living At Etech Etech thinks in working tricky and enjoying tough and strives to help make employees feel empowered and confident in The task These are undertaking.
At QEval, we’re devoted to assisting Get hold of centers increase their efficiency as a result of obvious, actionable insights. Our effectiveness analytics reviews provide you with a specific breakdown of agent routines, purchaser interactions, and operational bottlenecks, so you can make knowledgeable conclusions that bring about measurable advancements. With QEval, you don’t just get stories—you will get the instruments and suggestions to act on them.
Etech’s modern technology solutions and skilled leaders fully grasp your enterprise wants and figure out the strategic insights your manufacturer has to generate effects.
✅ unforeseen benefits past compliance Do not overlook this opportunity to remodel your Make contact with center functions! Schedule a meeting with our professionals:
Metrics like take care of time, CSAT scores, resolution premiums, and actionable insights are critical to success in 2024. absent are the times of concentrating entirely on phone quantity. Now, it’s about digging into the standard of Every conversation and driving precise benefits. Ready to acquire your contact center functionality to the subsequent level? Enroll at QEval College and ???? hear Shawndra’s entire Perception here: #QEvalUniversity #PerformanceMetrics #CustomerExperience #AgentPerformance #CXLeadership
no matter whether it’s lowering contact periods, enhancing agent efficiency, or improving the general shopper experience, our remedies are built to travel genuine success. Ready to see how QEval will make a difference inside your functions? Get hold of us today to learn more. Get hold of Us: #QEvalPerformance #AgentOptimization #ContactCenterSuccess #OperationalEfficiency
The mixture of care, belief and Vitality brought on the business is exactly what can make the lifestyle at Etech exceptional. Our CEO often says, “If we look after our persons, the figures will take care of on their own.”
improving your Make contact with center’s performance doesn’t ought to be complicated. With QEval University, you’ll attain use of necessary tools and training that give exact, measurable advancements in agent performance.
satisfy Malisha, a shining star on our customer support crew! From tackling tasks to having fun with fun workforce functions, Malisha is familiar with how to keep the balance in between do the job and Enjoy. Her positive Frame of mind and staff spirit make her a joy to work with.
a gaggle of devoted leaders in the Speak to Centre sector who are keen about creating a outstanding difference for our
Listed here are just a couple critical options of what we offer: ✅ specific insights into agent performance by way of extensive analytics
Report this page